โœฆ
YOUR CART
SIZE GUIDE
EU UK US Foot Length (cm)
38 5 6 24.0
39 6 7 24.7
40 6.5 7.5 25.4
41 7 8 26.0
42 8 9 26.7
43 9 10 27.3
44 9.5 10.5 28.0
45 10 11 28.7
46 11 12 29.3

Measure your foot from heel to longest toe while standing. If between sizes, go up โ€” our leather styles break in over time and tend to run slightly narrow. Sport styles run true to size.

Wholesale
Footwear โ€” Est. 2024
TAURR

Move with Purpose.

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PREMIUM MATERIALS
HANDCRAFTED IN INDIA
LIMITED DROPS
TAURR ORIGINALS
EARN POINTS WITH EVERY ORDER
NO COMPROMISES
PREMIUM MATERIALS
HANDCRAFTED IN INDIA
LIMITED DROPS
TAURR ORIGINALS
EARN POINTS WITH EVERY ORDER
NO COMPROMISES
๐Ÿ…

TAURR POINTS โ€” WEAR MORE, EARN MORE

Earn 1 point per โ‚น10 spent. Redeem at checkout. No expiry.

1 PT
per โ‚น10
500 PTS
= โ‚น50 off
1000 PTS
= โ‚น120 off
โœฆ Categories โœฆ

WHERE DO YOU STAND

FORMALS
Dress boots, loafers, hand-stitched leather โ€” when the shoe does the talking
EXPLORE โ†’
SPORTS
High-performance builds for people who move fast and look good doing it
EXPLORE โ†’
ON SALE
Premium styles, slashed prices. Limited inventory available.
EXPLORE โ†’
WHOLESALE
Partner with us. Bulk orders, retail distribution, and exclusive pricing.
INQUIRE โ†’
COMFORT
Everyday wear without the everyday ache โ€” built for the long haul
EXPLORE โ†’
NEW DROPS
Fresh styles, uncompromised quality. Be the first to wear them
EXPLORE โ†’
LIMITED
Exclusive runs. Once they're gone, they're gone for good
EXPLORE โ†’
ALL STYLES
Browse the complete TAURR collection โ€” nothing held back
EXPLORE โ†’
โœฆ Featured โœฆ

WHAT'S MOVING

The styles people keep coming back for

75
Years of R&D
150+
Styles
100%
Quality Checked
Move with Purpose.
โœฆ Full Catalog โœฆ

ALL STYLES

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    โœฆ Exclusive Perks โœฆ

    TAURR REWARDS

    ๐Ÿ…
    THE POINTS SYSTEM

    Earn points on every purchase. Redeem them for exclusive discounts. The more you move, the more you earn.

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    โœฆ Your History โœฆ

    MY ORDERS

    โœฆ Live Updates โœฆ

    TRACK ORDER

    Enter your TAURR order ID or Delhivery AWB number

    โœฆ Our Story โœฆ

    WE ARE
    TAURR

    Three people who got tired of wearing the same shoes as everyone else โ€” so they made something that couldn't be copied.

    TAURR started with a problem. Every shoe on the market was either boring or overpriced โ€” and the ones that were interesting were usually both.

    In 2024, three friends sat with a whiteboard and a stubbornly simple conviction: you shouldn't have to choose between quality and character.

    The name came from the bull โ€” not for any mystical reason, just because a bull doesn't change course. That stubbornness is built into everything we make.

    We work directly with craftsmen in India, source leather from certified tanneries, and reject anything that doesn't pass our own wear tests. No middlemen. No shortcuts.

    โœฆ The Team โœฆ

    THE FOUNDERS

    The three people responsible for this whole thing

    KS
    KAWALPREET SINGH
    Co-Founder & CEO

    Kawalpreet runs the brand โ€” creative direction, partnerships, the big decisions. He's the one who draws on napkins at 2am and somehow turns them into actual products.

    FK
    FARHAN KHALID
    Co-Founder & CTO

    Farhan built the platform you're on right now. He also keeps the supply chain from collapsing โ€” which is a full-time job in itself.

    SM
    STEYN MINZ
    Co-Founder & CDO

    Steyn is the eye. Product photography, campaign visuals, the way a shoe sits on a shelf โ€” all him. He's been designing since before it was cool to say so.

    โœฆ What We Stand For โœฆ

    HOW WE WORK

    โšก
    NO BAD PAIRS

    Every pair goes through 47 checks before it ships. If it doesn't pass, it doesn't go out.

    ๐Ÿ”ฅ
    DESIGN FIRST

    We design what we want to wear, not what focus groups tell us to make. That's worked out so far.

    โ™พ
    BUILT TO LAST

    Our leather styles are resoleable. We use materials that get better with age. Buy once, wear for years.

    ๐Ÿ‡ฎ๐Ÿ‡ณ
    MADE IN INDIA

    We work with local craftsmen and we're proud to say it. Indian skill is world-class โ€” it just doesn't always get world-class credit.

    โœฆ We're Here โœฆ

    SUPPORT

    Got a question about sizing, your order, or a return? Drop us a message โ€” we reply within 24 hours, Monday through Saturday.

    DIRECT CONTACT

    โœ‰Email: taurr@taurr.in
    โฑResponse time: within 24 hours
    ๐Ÿ“…Mon โ€“ Sat, 10am โ€“ 7pm IST
    For order tracking, use the Track Order page โ€” you'll get live updates instantly without needing to contact us.

    RETURNS & EXCHANGES

    We accept returns within 14 days of delivery, provided the shoes are unworn and in original packaging. Exchanges for size are free on your first order. Email us with your order ID to start the process.

    SEND A MESSAGE

    Opens your mail app pre-filled to taurr@taurr.in

    โœฆ Common Questions โœฆ

    FAQ

    How do I know which size to order?
    TAURR shoes are sized in EU. If you're between sizes, go up โ€” our leather styles break in over time and tend to run slightly narrow. Email us at taurr@taurr.in with your foot length in cm and we'll help.
    When will my order arrive?
    Standard delivery is 4โ€“7 business days within India via Delhivery. Once your order ships, you'll receive a tracking AWB via email โ€” you can also use our Track Order page for live updates.
    Can I return or exchange my shoes?
    Yes โ€” returns are accepted within 14 days of delivery on unworn, undamaged pairs in original packaging. First-order size exchanges are free. Email taurr@taurr.in with your order ID to start a return.
    Are Limited drops ever restocked?
    No. Each Limited drop is a one-time production run with a fixed number of pairs. Once they're sold, we do not produce more.
    What payment methods do you accept?
    We accept UPI, credit/debit cards, net banking, and major digital wallets via Razorpay. All transactions are secured with 256-bit SSL encryption. We do not store card details.
    How do TAURR Points work?
    You earn 1 point for every โ‚น10 spent. Points are credited after order confirmation. Redeem at checkout โ€” 500 pts = โ‚น50 off, 1000 pts = โ‚น120 off. Points never expire.
    Where are TAURR shoes made?
    Everything is made in India, working with craftsmen who have been in the trade for decades. The leather for our premium lines is sourced from certified tanneries.
    โœฆ Legal โœฆ

    Privacy Policy

    TAURR ("TAURR," "we," "us," "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use taurr.in (the "Platform"), in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000 and its associated rules (including the SPDI Rules, 2011), and the Consumer Protection (E-Commerce) Rules, 2020.

    Last Updated: July 3, 2026

    By using the Platform, you consent to the data practices described in this Policy.


    1. Information We Collect

    1.1 Information You Provide Directly

    • Account data: name, email address, phone number, password (hashed via Supabase Auth).
    • Order data: shipping address, billing address, order history, size/product preferences.
    • Communication data: messages sent to customer support, reviews, feedback.

    1.2 Information Collected Automatically

    • Device & usage data: IP address, browser type, device identifiers, pages visited, referring URLs, timestamps โ€” collected via standard web logs and analytics.
    • Cookies & similar technologies: used for session management, cart persistence, authentication tokens, and (where enabled) analytics. See Section 6.

    1.3 Information from Third Parties

    • Payment confirmation data from Razorpay (transaction status, payment ID, masked card/UPI details) โ€” TAURR never receives or stores full card numbers, CVVs, or UPI PINs.
    • Shipping status data from Shiprocket and its courier partners (tracking updates, delivery confirmation, courier-assigned IDs).

    We do not knowingly collect sensitive personal data such as health information, religious beliefs, or biometric data.


    2. How We Use Your Information

    We use collected data to:

    1. Process and fulfil orders (payment verification, shipping, invoicing);
    2. Create and manage your account;
    3. Communicate order confirmations, shipping updates, and delivery notifications;
    4. Respond to customer support queries and resolve disputes/returns;
    5. Improve the Platform's performance, security, and user experience;
    6. Send promotional communications, offers, and newsletters (only with your consent, and with an opt-out available at any time);
    7. Detect, prevent, and investigate fraud, abuse, or security incidents;
    8. Comply with legal obligations, including tax, accounting, and consumer protection requirements.

    3. Legal Basis for Processing

    We process your personal data on the basis of:

    • Consent โ€” for optional communications like marketing emails;
    • Contractual necessity โ€” to fulfil your orders and provide account services;
    • Legal obligation โ€” for tax records, grievance redressal, and regulatory compliance;
    • Legitimate interest โ€” for fraud prevention and Platform security.

    You may withdraw consent for optional processing (e.g., marketing) at any time without affecting the lawfulness of processing already carried out.


    4. How We Store & Secure Your Data

    4.1 Your account and order data is stored using Supabase (PostgreSQL-based backend infrastructure with Row-Level Security policies), and the Platform is served via Vercel. Both providers maintain industry-standard security certifications for their infrastructure.

    4.2 We implement technical and organizational safeguards including encrypted data transmission (HTTPS/TLS), access controls, Row-Level Security (RLS) policies restricting data access to authorized systems only, and hashed password storage.

    4.3 Payment data is never stored on TAURR's servers โ€” it is processed and stored exclusively within Razorpay's PCI-DSS compliant systems.

    4.4 While we take reasonable measures to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but will notify affected users and relevant authorities in the event of a data breach, as required under applicable law.

    4.5 Your data may be processed or stored on servers located outside India, depending on the hosting regions used by Vercel/Supabase. We take reasonable steps to ensure such transfers comply with the DPDP Act, 2023 and offer equivalent protection.


    5. Data Sharing & Disclosure

    We share your information only as necessary, with:

    Recipient Purpose Data Shared
    Razorpay Payment processing Order amount, contact details, transaction reference
    Shiprocket & courier partners Order shipping & delivery Name, address, phone number, order details
    Email/SMS service providers Transactional notifications Name, email/phone, order status
    Law enforcement/regulators Legal compliance As required by valid legal request

    We do not sell, rent, or trade your personal data to third parties for their independent marketing purposes.

    Any future third-party integrations (e.g., analytics, marketing tools) will be reflected in updates to this Policy.


    6. Cookies & Tracking Technologies

    6.1 We use cookies and similar technologies for:

    • Essential functions: login sessions, cart contents, checkout flow (via Supabase Auth session tokens);
    • Preferences: remembering size/display preferences;
    • Analytics (if enabled): understanding aggregate usage patterns to improve the Platform.

    6.2 You can control or disable cookies through your browser settings. Disabling essential cookies may affect core functionality (e.g., login, cart persistence).


    7. Data Retention

    7.1 We retain your account and order data for as long as your account remains active, and thereafter as required to comply with legal, tax, and accounting obligations (typically up to 8 years for transaction records under Indian law).

    7.2 You may request deletion of your account and associated personal data at any time (see Section 8), subject to our right to retain data necessary for legal compliance or dispute resolution.


    8. Your Rights

    Under the DPDP Act, 2023, you have the right to:

    1. Access โ€” request a copy of the personal data we hold about you;
    2. Correction โ€” request correction of inaccurate or incomplete data;
    3. Erasure โ€” request deletion of your data, subject to legal retention requirements;
    4. Withdraw consent โ€” opt out of optional processing (e.g., marketing) at any time;
    5. Grievance redressal โ€” raise concerns about how your data is handled;
    6. Nominate โ€” nominate another individual to exercise your rights in the event of death or incapacity.

    To exercise any of these rights, contact us at farhan.khalid@taurr.in. We will respond within the timelines prescribed by applicable law (typically within 30 days).


    9. Children's Privacy

    The Platform is not directed at children under 18. We do not knowingly collect personal data from minors without verifiable parental/guardian consent. If we become aware that we have inadvertently collected such data, we will delete it promptly.


    10. Third-Party Links

    The Platform may contain links to third-party websites (e.g., social media, payment gateway pages). We are not responsible for the privacy practices of these external sites. We encourage you to review their respective privacy policies.


    11. Marketing Communications & Opt-Out

    You may opt out of promotional emails/SMS at any time by clicking "unsubscribe" in our emails or contacting taurr@taurr.in. You will continue to receive essential transactional communications (order confirmations, shipping updates) regardless of marketing preferences.


    12. Changes to This Policy

    We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The "Last Updated" date at the top will reflect the most recent revision. Material changes will be communicated via the Platform or email where appropriate.


    13. Grievance Officer / Data Protection Contact

    In accordance with the DPDP Act, 2023 and IT Act, 2000, grievances regarding your personal data may be directed to:

    • Name: Farhan Khalid
    • Email: farhan.khalid@taurr.in
    • Address: Shop No 8, Taurr Footwear, Fruit Market, Tank Road, Sakchi, Jamshedpur, Jharkhand 831001
    • Response Time: Acknowledgment within 48 hours; resolution within 30 days.

    If unsatisfied with our response, you may escalate the matter to the Data Protection Board of India under the DPDP Act, 2023.


    14. Contact Us

    For any privacy-related questions, contact:

    • Email: farhan.khalid@taurr.in
    • Registered Address: Shop No 8, Taurr Footwear, Fruit Market, Tank Road, Sakchi, Jamshedpur, Jharkhand 831001
    โœฆ Legal โœฆ

    Return & Refund Policy

    This Return, Exchange & Refund Policy ("Policy") applies to all purchases made on taurr.in ("TAURR," "we," "us," "our"). It forms part of, and should be read together with, our Terms & Conditions.

    Last Updated: July 3, 2026


    1. Return Window

    1.1 You may request a return or exchange within 7 calendar days of the delivery date, as recorded by our shipping partner Shiprocket.

    1.2 Requests made after this window will not be accepted, except where the Product is found to be defective and covered under Section 5 (Damaged/Defective/Wrong Items), or as otherwise required by law.


    2. Eligibility for Return/Exchange

    To be eligible for a return or exchange, the Product must:

    • Be unworn, unused, and unwashed, with no signs of wear on the sole or upper;
    • Have all original tags, labels, and brand packaging intact;
    • Be returned in the original shoebox (undamaged, not used as the shipping box) inside outer packaging;
    • Include all original accessories (extra laces, dust bags, inserts, etc.) if provided;
    • Not fall under the non-returnable categories listed in Section 3.

    Products that show visible signs of wear, odor, alteration, or damage caused after delivery will not be accepted, and the item will be shipped back to you at your cost.


    3. Non-Returnable Items

    The following are not eligible for return or exchange, except in case of manufacturing defects:

    • Products purchased during a final sale, clearance, or marked "non-returnable" at the time of purchase;
    • Customized, made-to-order, or personalized footwear;
    • Products with tampered, missing, or altered tags/authenticity labels;
    • Gift cards or promotional vouchers;
    • Items returned without original packaging.

    4. Size Exchange

    4.1 If you ordered an incorrect size, you may request a one-time size exchange within the 7-day return window, subject to stock availability of the requested size.

    4.2 If the requested size is unavailable, you may opt for a refund (per Section 6) or store credit, at your choice.

    4.3 Reverse pickup for size exchanges is arranged free of charge via Shiprocket in serviceable pin codes. In non-serviceable areas, you will be asked to self-ship the item, and shipping costs will be reimbursed as store credit upon verification.


    5. Damaged, Defective, or Wrong Item Received

    5.1 If you receive a Product that is damaged, defective, or different from what you ordered, you must report it within 48 hours of delivery with:

    • Order ID;
    • Clear photos/video of the Product, packaging, and shipping label.

    5.2 Upon verification, TAURR will offer, at your choice: a free replacement, a full refund (including original shipping charges, if any), or store credit.

    5.3 Reverse pickup for damaged/defective/wrong items is always arranged free of charge, regardless of pin code serviceability (self-ship reimbursement applies where pickup is unavailable).


    6. Refund Process & Timeline

    6.1 Refund initiation: Once the returned Product is received and inspected at our facility (or upon approval for a prepaid non-returned resolution, where applicable), we will notify you of approval or rejection of your refund.

    6.2 Refund method: All refunds are processed to the original payment method via Razorpay. We do not offer cash refunds.

    6.3 Refund timeline:

    • Refund initiated by TAURR to Razorpay: within 3โ€“5 business days of return approval;
    • Credit to your account: an additional 5โ€“7 business days, depending on your bank/card issuer's processing time.
    • Total expected time: 7โ€“10 business days from return approval, though bank-side delays are outside our control.

    6.4 For orders cancelled before shipment, refunds are processed within 3โ€“5 business days to the original payment method.

    6.5 Shipping charges (if originally paid) are refunded only in cases of damaged/defective/wrong item deliveries (Section 5) or TAURR-initiated cancellations (Terms & Conditions, Section 4.2). Shipping charges are non-refundable for change-of-mind returns, unless the item qualifies as a free-shipping order.


    7. How to Initiate a Return/Exchange

    1. Log in to your TAURR account and go to Order History, or contact taurr@taurr.in with your Order ID;
    2. Select the item(s) and reason for return/exchange;
    3. Once approved, a reverse pickup will be scheduled via Shiprocket at your registered address (where serviceable);
    4. Pack the item securely in its original packaging and hand it to the courier agent, or drop it at the designated courier point if self-ship is required;
    5. Track your return status via the tracking link shared over email/SMS;
    6. Refund or exchange is processed upon receipt and quality check at our facility.

    8. Quality Check & Rejection of Returns

    8.1 All returned Products undergo a quality check upon receipt. If the returned item fails to meet the eligibility criteria in Section 2 (e.g., signs of wear, missing tags, damaged packaging), the return will be rejected, and the Product will be shipped back to you at your cost. No refund or exchange will be issued in such cases.

    8.2 We reserve the right to deny future return requests from accounts/customers with a pattern of policy misuse (e.g., repeated "wardrobing," frequent false damage claims).


    9. Order Cancellations

    9.1 Orders can be cancelled free of charge any time before dispatch, via your account or by contacting support.

    9.2 Once an order is marked "Shipped" in Shiprocket, it cannot be cancelled โ€” you may refuse delivery or initiate a return after receipt, subject to this Policy.


    10. Failed Delivery / Refused Orders

    10.1 If a delivery attempt fails due to an incorrect address, unreachable recipient, or refusal to accept the package, and the item is returned to origin (RTO) by the courier, we will process a refund minus applicable RTO/reverse shipping charges, unless the failure was due to an error on our part.


    11. Contact for Returns & Refunds

    For questions regarding returns, exchanges, or refunds:

    • Email: taurr@taurr.in
    • Order Support Hours: Monโ€“Fri, 10 AM โ€“ 6 PM IST
    • Registered Address: Shop No 8, Taurr Footwear, Fruit Market, Tank Road, Sakchi, Jamshedpur, Jharkhand 831001

    This Policy is subject to periodic review and may be updated to reflect operational or legal changes. The version in effect at the time of your order applies to that order.

    โœฆ Legal โœฆ

    Shipping Policy

    This Shipping Policy applies to all orders placed on taurr.in ("TAURR," "we," "us," "our"). It forms part of, and should be read together with, our Terms & Conditions and Return, Exchange & Refund Policy.

    Last Updated: July 3, 2026


    1. Order Processing

    1.1 Orders are processed and handed over to our logistics partner, Shiprocket, within 1โ€“2 business days of order confirmation (i.e., after successful payment via Razorpay), excluding Sundays and public holidays.

    1.2 Orders placed after 3:00 PM IST are processed the following business day.

    1.3 You will receive an order confirmation email/SMS immediately after payment, and a separate shipping confirmation with tracking details once the order is dispatched.


    2. Delivery Timelines

    2.1 Estimated delivery timelines, shown at checkout and in your shipping confirmation, are indicative and depend on the destination pin code and courier partner assigned by Shiprocket:

    Region Estimated Delivery
    Jamshedpur & nearby (Jharkhand) 2โ€“4 business days
    Metro cities (Delhi, Mumbai, Bangalore, Kolkata, Chennai, Hyderabad) 4โ€“6 business days
    Rest of India 5โ€“8 business days
    Remote/hard-to-serve pin codes 8โ€“12 business days

    2.2 These are estimates, not guarantees. Actual delivery may be affected by courier network delays, regional weather disruptions, local restrictions, high-demand periods (sale events, festivals), or force majeure events.

    2.3 TAURR is not liable for delays caused by incorrect or incomplete address details provided at checkout, or by courier-side disruptions outside our control.


    3. Serviceable Areas

    3.1 We currently ship across all pin codes serviceable by Shiprocket's courier network within India.

    3.2 If your pin code is found to be non-serviceable at checkout or after order placement, we will notify you and offer a full refund or an alternate resolution.

    3.3 We do not currently ship outside India. International shipping, if introduced, will be governed by additional terms published at that time.


    4. Shipping Charges

    4.1 Shipping charges (if applicable) are calculated at checkout based on order value, weight, and destination, and are displayed before payment.

    4.2 We may offer free shipping thresholds or promotional free-shipping periods, communicated on the Platform from time to time.


    5. Order Tracking

    5.1 Once dispatched, you will receive a tracking ID and link via email/SMS to track your shipment in real time through Shiprocket's tracking system.

    5.2 You can also view live order/shipping status from your account under Order History.


    6. Failed or Delayed Delivery Attempts

    6.1 Courier partners typically attempt delivery up to 2โ€“3 times. If delivery fails due to recipient unavailability, incorrect address, or refusal to accept, the shipment may be returned to origin (RTO).

    6.2 In case of an RTO, we will contact you to arrange re-shipment (additional shipping charges may apply) or process a refund as per our Return & Refund Policy, minus applicable RTO charges where the failure was not caused by TAURR.

    6.3 Please ensure your phone number is accurate and reachable, as courier partners will contact you directly to coordinate delivery.


    7. Packaging

    7.1 All footwear is shipped in secure outer packaging to protect the original shoebox during transit. Please retain all original packaging until you're sure you won't need to initiate a return or exchange.

    7.2 If your package arrives visibly damaged or tampered with, please record a video while unboxing and contact us within 48 hours of delivery โ€” this is required to process any damage-related claim (see our Return & Refund Policy, Section 5).


    8. Multiple Items & Split Shipments

    8.1 If your order contains multiple items, they may be shipped together or in separate shipments depending on warehouse and courier availability. You will be notified if your order is split, and each shipment will have its own tracking ID.


    9. Address Changes

    9.1 Delivery address changes can be requested only before dispatch, by contacting us immediately at taurr@taurr.in with your Order ID. Once an order is handed to Shiprocket, address changes cannot be guaranteed and may result in delivery delays or RTO.


    10. Force Majeure

    TAURR and its logistics partners shall not be held liable for shipping delays or failures resulting from events beyond reasonable control, including natural disasters, strikes, transport disruptions, government restrictions, or courier network outages.


    11. Contact Us

    For any shipping-related questions or concerns:

    • Email: taurr@taurr.in
    • Registered Address: Shop No 8, Taurr Footwear, Fruit Market, Tank Road, Sakchi, Jamshedpur, Jharkhand 831001

    This Policy is subject to periodic review and may be updated to reflect operational or courier-partner changes. The version in effect at the time of your order applies to that order.

    โœฆ Legal โœฆ

    Terms & Conditions

    TAURR ("TAURR," "we," "us," "our") operates the website taurr.in and its associated admin/services (collectively, the "Platform"). These Terms & Conditions ("Terms") govern your access to and use of the Platform, including browsing, account creation, and purchase of footwear and related products ("Products").

    By accessing or using taurr.in, you agree to be bound by these Terms. If you do not agree, do not use the Platform.

    Last Updated: July 3, 2026


    1. Eligibility

    1.1 You must be at least 18 years old to create an account or place an order. If you are under 18, you may use the Platform only under the supervision of a parent or legal guardian who accepts these Terms on your behalf.

    1.2 By using the Platform, you represent that you have the legal capacity to enter into a binding contract under the Indian Contract Act, 1872.

    1.3 We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we suspect a violation of these Terms.


    2. Account Registration

    2.1 Certain features (order tracking, wishlists, saved addresses) require an account. You agree to provide accurate, current, and complete information during registration and to keep it updated.

    2.2 You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately at taurr@taurr.in of any unauthorized use.

    2.3 We use Supabase Authentication to manage account credentials and sessions. We are not liable for losses caused by your failure to secure your account (e.g., sharing passwords, using public devices without logging out).

    2.4 We may suspend or delete accounts that are inactive, fraudulent, or in breach of these Terms.


    3. Products, Pricing & Availability

    3.1 We make reasonable efforts to display accurate product descriptions, images, sizing, and pricing. Colors may vary slightly due to screen/display settings.

    3.2 All prices are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise. Prices are subject to change without prior notice, but changes will not affect orders already confirmed and paid for.

    3.3 Product availability is subject to stock. In case an ordered item goes out of stock after payment confirmation (e.g., due to concurrent orders), we will notify you and issue a full refund or offer an alternative/exchange at your choice.

    3.4 We reserve the right to limit order quantities per customer, per address, or per transaction to prevent misuse, reselling, or fraud.

    3.5 Any promotional pricing, discount codes, or offers are valid only for the stated period and subject to additional terms communicated at the time of the offer.


    4. Order Placement & Acceptance

    4.1 Placing an order constitutes an offer to purchase. An order is deemed accepted only when:

    • Payment has been successfully authorized/captured via Razorpay, and
    • You receive an order confirmation email/notification with an Order ID.

    4.2 We reserve the right to cancel any order โ€” even after confirmation โ€” in cases including but not limited to: pricing errors, suspected fraud, stock unavailability, or violation of these Terms. In such cases, a full refund will be processed to the original payment method within the timeline specified in our Return & Refund Policy.

    4.3 All product prices, availability, and cart totals are validated server-side at the time of checkout. Client-displayed prices are indicative only and final pricing is determined during payment processing.


    5. Payments

    5.1 All payments on the Platform are processed through Razorpay, a third-party, RBI-authorized payment gateway. TAURR does not store your card numbers, CVV, UPI PINs, or net-banking credentials โ€” these are handled entirely within Razorpay's PCI-DSS compliant infrastructure.

    5.2 Accepted payment methods include credit/debit cards, UPI, net banking, and wallets, as made available by Razorpay from time to time.

    5.3 You are responsible for ensuring sufficient funds/credit limit and accurate payment details. TAURR is not liable for failed transactions due to issues on your bank's, card network's, or Razorpay's end.

    5.4 In case of a payment failure after debit from your account, the amount is typically auto-reversed by your bank/Razorpay within 5โ€“7 business days. If not received, contact us with your transaction reference ID for assistance.

    5.5 TAURR reserves the right to introduce Cash on Delivery (COD) or other payment options in the future, which will be governed by additional terms at that time.


    6. Shipping & Delivery

    6.1 Order fulfillment and logistics are managed through Shiprocket and its network of courier partners.

    6.2 Estimated delivery timelines are shown at checkout and in order confirmation communications. These are estimates only; actual delivery may vary due to courier delays, weather, regional restrictions, or force majeure events (see Section 13).

    6.3 Shipping charges, if any, are displayed at checkout before payment.

    6.4 You are responsible for providing an accurate, complete, and reachable delivery address and phone number. TAURR is not liable for non-delivery or delayed delivery caused by incorrect address information provided by you.

    6.5 Risk of loss and title for Products pass to you upon delivery to the shipping address provided, or to the designated recipient at that address.

    6.6 For undeliverable shipments (e.g., recipient unavailable after multiple attempts, incorrect address, refusal to accept), the order may be returned to origin, and refunds (minus applicable shipping/RTO charges, where applicable) will be processed per our Return & Refund Policy.


    7. Cancellations

    7.1 Orders can be cancelled by you free of charge before they are shipped/dispatched, via your account order history or by contacting taurr@taurr.in.

    7.2 Once an order has been shipped, it cannot be cancelled; you may initiate a return after delivery as per our Return & Refund Policy.

    7.3 TAURR reserves the right to cancel orders as described in Section 4.2, with full refund in such cases.


    8. Returns, Exchanges & Refunds

    Returns, exchanges, and refunds are governed by our separate Return & Refund Policy, which forms an integral part of these Terms.


    9. Intellectual Property

    9.1 All content on the Platform โ€” including the TAURR name, logo, product photography, graphics, text, UI/UX design, and software โ€” is the property of TAURR or its licensors and is protected under Indian and international intellectual property laws.

    9.2 You may not reproduce, copy, distribute, modify, or create derivative works from any Platform content without our prior written consent.

    9.3 Any feedback, reviews, or user-generated content submitted to the Platform grants TAURR a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content for marketing and operational purposes.


    10. Prohibited Conduct

    You agree not to:

    • Use the Platform for any unlawful purpose or in violation of any applicable law;
    • Attempt to gain unauthorized access to our systems, servers, or databases (including Supabase-backed infrastructure);
    • Use bots, scrapers, or automated means to access or extract data from the Platform without permission;
    • Interfere with or disrupt the security, integrity, or performance of the Platform;
    • Upload or transmit viruses, malware, or harmful code;
    • Impersonate any person or entity, or misrepresent your affiliation;
    • Engage in fraudulent transactions, chargebacks initiated in bad faith, or payment abuse.

    Violation of this section may result in immediate account termination, order cancellation, and reporting to law enforcement where applicable.


    11. Limitation of Liability

    11.1 To the maximum extent permitted by law, TAURR's total liability arising out of or relating to your use of the Platform or any Product shall not exceed the amount paid by you for the specific order giving rise to the claim.

    11.2 TAURR shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, or goodwill, arising from your use of (or inability to use) the Platform.

    11.3 The Platform is provided on an "as is" and "as available" basis. While we strive for uninterrupted service, we do not guarantee that the Platform will be error-free, secure, or continuously available (including due to downtime on our hosting/backend providers such as Vercel or Supabase).


    12. Indemnification

    You agree to indemnify and hold harmless TAURR, its founders, employees, and affiliates from any claims, damages, liabilities, and expenses (including legal fees) arising from your breach of these Terms, misuse of the Platform, or violation of applicable law or third-party rights.


    13. Force Majeure

    TAURR shall not be held responsible for any delay or failure in performance resulting from events beyond our reasonable control, including natural disasters, strikes, courier/logistics disruptions, government restrictions, internet or cloud service outages, or pandemics.


    14. Third-Party Services

    The Platform integrates third-party services including Razorpay (payments) and Shiprocket (logistics), each governed by their own terms and privacy policies. TAURR is not responsible for the acts, omissions, or service interruptions of these third parties, though we will make reasonable efforts to assist in resolving any issues arising from their services.


    15. Amendments

    We may revise these Terms at any time by updating this page. Continued use of the Platform after changes constitutes acceptance of the revised Terms. Material changes will be highlighted via banner notice or email where feasible.


    16. Governing Law & Dispute Resolution

    16.1 These Terms are governed by the laws of India.

    16.2 Any disputes arising out of or in connection with these Terms shall first be attempted to be resolved amicably. Failing that, disputes shall be subject to the exclusive jurisdiction of the courts at Jamshedpur, Jharkhand, India.

    16.3 In accordance with the Consumer Protection (E-Commerce) Rules, 2020, grievances may also be escalated to the appropriate Consumer Dispute Redressal Commission.


    17. Grievance Officer

    In accordance with the Information Technology Act, 2000, and the Consumer Protection (E-Commerce) Rules, 2020, the contact details of the Grievance Officer are:

    • Name: Farhan Khalid
    • Email: farhan.khalid@taurr.in
    • Address: Shop No 8, Taurr Footwear, Fruit Market, Tank Road, Sakchi, Jamshedpur, Jharkhand 831001
    • Response Time: Acknowledgment within 48 hours; resolution within 30 days.

    18. Severability

    If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.


    19. Contact Us

    For any questions regarding these Terms, contact:

    • Email: taurr@taurr.in
    • Registered Address: Shop No 8, Taurr Footwear, Fruit Market, Tank Road, Sakchi, Jamshedpur, Jharkhand 831001
    • CIN/Business Registration No.: [If applicable]